Refund policy

Return and Refund Policy

Last updated: October 2026

We want you to be completely satisfied with your Snugbelle purchase. If you're not happy for any reason, we're here to make it right.

30-Day Money-Back Guarantee

Every Snugbelle order is covered by a 30-day money-back guarantee. If you are not satisfied with your purchase within 30 days of delivery, contact us and we will issue a full refund.

How to Start a Return

Contact us at support@snugbelle.com with your order number and the reason for your return. We will respond within 1-2 business days with next steps. Please do not send items back without contacting us first. Returns sent without contacting us will not be accepted.

Return Shipping

If we ask you to send your item back, we will provide instructions on how and where to send it. Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective or incorrect.

Restocking Fee

We do not charge a restocking fee.

Refund Processing

Once your refund is approved, it will be processed within 5-7 business days to your original payment method. You will receive an email confirmation once your refund has been issued.

Damaged or Defective Items

Please inspect your order when it arrives. If your item arrives damaged, defective or incorrect, contact us at support@snugbelle.com with your order number and a photo of the issue. We will resolve it at no cost to you.

Exchanges

The fastest way to exchange an item, including for a different color, is to contact us, return the original item once approved, and place a new order separately.

Contact Us

Email: support@snugbelle.com
Hours: Monday - Friday | 9AM - 5PM EST
Address: Ichiro Capital LLC, 1603 Capitol Ave. Ste. 310, Cheyenne, WY 82001, United States